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Pet sitting and dog walking business

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Pet sitting and dog walking business

Curriculum

  • 59 Sections
  • 241 Lessons
  • 10 Weeks
Expand all sectionsCollapse all sections
  • 1.1: Before you get Started
    1
    • 1.1
      1.1.a: Aims and Objectives
  • Module 2: Is Pet Sitting or Dog Walking Business Right for You?
    Not available unless: The activity 1.1.a: Aims and Objectives is marked complete
    1
    • 2.1
      2.1.a: Introduction – About this Module
  • 2.2: Things to Consider
    Not available unless: The activity 2.1: Introduction - About this Module is marked complete
    7
    • 3.1
      2.2.a: Do you have a passion for animals and a strong desire to work in a pet- oriented business?
    • 3.2
      2.2.b Animal Welfare Responsibilities under the Animal Welfare Act 2006
    • 3.3
      2.2.c: Do You Thrive in Interacting with Others?
    • 3.4
      2.2.d: Embracing the Unpredictability of Animal Care
    • 3.5
      2.2.e: Prioritizing Physical Well-being
    • 3.6
      2.2.f: Nurturing Business Acumen
    • 3.7
      2.2.g: Commencing Your Pet Sitting Business
  • 2.3: Is Pet Sitting or Dog Walking Business Right for You?
    2
    • 4.1
      2.2.h: Insight into Pet Ownership Trends in the UK
    • 4.2
      2.3.b: End of Module Assessment
      10 Minutes10 Questions
  • 3.1: Managing Your Pet Sitting or Dog Walking Business
    10
    • 5.1
      3.1: Setting up your Work Space
    • 5.2
      3.1.a: What does running a pet sitting business involve
    • 5.3
      3.1.b: Information Pack
    • 5.4
      3.1.c: Storing Information
    • 5.5
      3.1.d: Client Record Fields
    • 5.6
      3.1.e: Setting Up Database Fields for Bookings
    • 5.7
      3.1.f: Creating a Calendar
    • 5.8
      3.1.g: Confidential Information
    • 5.9
      3.1.h: Ensuring Client Confidentiality
    • 5.10
      3.1.i: Managing Your Accounts
  • 3.2: Managing Your Clients
    3
    • 6.1
      3.2.a: Managing Initial Enquiries
    • 6.2
      3.2.b: Presenting Your Services
    • 6.3
      3.2.c: Scheduling an Initial Consultation
  • 3.3: Preparing For Your New Client
    3
    • 7.1
      3.3.a: Laying the Groundwork
    • 7.2
      3.3.b: The Consultation
    • 7.3
      3.3.c: Get a Key Box
  • 3.4: Setting Prices and Getting Paid
    8
    • 8.1
      3.4.a: Setting Prices
    • 8.2
      3.4.b: Research Local Pricing
    • 8.3
      3.4.c: Calculate and Average
    • 8.4
      3.4.d: Establish a Clear Price List
    • 8.5
      3.4.e: Adjusting Your Prices Over Time
    • 8.6
      3.4.f: Payment Scheduling
    • 8.7
      3.4.g: Collecting Deposits
    • 8.8
      3.4.h: Managing Regular Payments
  • 3.5: Running Your Pet Sitting Business
    1
    • 9.1
      3.5.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 4: Pet Services Offered and What's Involved
    1
    • 10.1
      4.a: About This Module
  • 4.1: Pet Services: Dog Walking
    9
    • 11.1
      4.1.a: Introduction to Dog Walking
    • 11.2
      4.1.b: Setting Your Rates
    • 11.3
      4.1.c: Preparing for Your First Clients
    • 11.4
      4.1.d: Ensuring Proper Arrangements
    • 11.5
      4.1.e: Transporting Dogs for Walks
    • 11.6
      4.1.f: Safely Securing Dogs in Your Vehicle
    • 11.7
      4.1.g: Planning Your Day
    • 11.8
      4.1.h: Providing the Dog Walking Service
    • 11.9
      4.1.i: Managing your dogs
  • 4.2: Pet Services: House Sitting
    5
    • 12.1
      4.2.a: House Sitting: Introduction
    • 12.2
      4.2.b: Preparing for your first clients
    • 12.3
      4.2.c: Initial client consultation
    • 12.4
      4.2.d: Being a good pet sitter
    • 12.5
      4.2.e: Consider working for a House Sitting Agency
  • 4.3: Pet Services: Home Boarding Dogs
    6
    • 13.1
      4.3.a: Home Boarding: Introduction
    • 13.2
      4.3.b: Setting Your Rates
    • 13.3
      4.3.c: Preparing for your first clients
    • 13.4
      4.3.d: Legal Requirements and Licensing
    • 13.5
      4.3.e: Boarding Considerations and Risk Management
    • 13.6
      4.3.f: Helping Dogs Settle In
  • 4.4: Pet Services Offered and What's Involved
    1
    • 14.1
      4.4.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 5: Branding, Marketing & Advertising
    1
    • 15.1
      5.a: About This Module
  • 5.1: Branding
    7
    • 17.1
      5.1.a: Building a Strong Brand Identity
    • 17.2
      5.1.b: Choosing a clear and appealing business name
    • 17.3
      5.1.c: Creating a professional logo and colour scheme
    • 17.4
      5.1.d: Developing your slogan
    • 17.5
      5.1.e: Writing a mission statement
    • 17.6
      5.1.f: Developing your brand voice
    • 17.7
      5.1.g: Using professional photos and showcasing testimonials
  • 5.2: Marketing & Advertising
    11
    • 18.1
      5.2.a: Identifying your target audience
    • 18.2
      5.2.b: Building your online presence
    • 18.3
      5.2.c: Social media marketing
    • 18.4
      5.2.d: Paid advertising — using Google Ads
    • 18.5
      5.2.e: Traditional marketing – leaflets & flyers
    • 18.6
      5.2.f: Email marketing & newsletters
    • 18.7
      5.2.g: Loyalty & referral strategies
    • 18.8
      5.2.h: Upselling & additional services
    • 18.9
      5.2.i: Word-of-mouth & networking
    • 18.10
      5.2.j: Monitoring your marketing success
    • 18.11
      5.2.k: Summary & Final Thoughts
  • 5.3: End of Module Assessment
    1
    • 19.1
      5.3.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 6: Setting Standards For Your Business
    3
    • 20.1
      6.a: About this Module
    • 20.2
      6.1.b: Creating Personal but Professional Relationships
    • 20.3
      6.1.c Handling Difficult Clients and their Unrealistic Expectations
      10 Minutes0 Questions
  • 6.2: Handling Emergency Situations
    6
    • 21.1
      6.2.a: Handling Emergencies: Introduction
    • 21.2
      6.2.b: Take Preventative Steps
    • 21.3
      6.2.c: Know what to do if a dog escapes
    • 21.4
      6.2.d: Know what to do if a dog is attacked
    • 21.5
      6.2.e: Know what to do when a dog shows aggression towards people
    • 21.6
      6.2.f: Know what to do if a dog dies in your care
  • 6.3: Avoiding Misrepresentation of your Services
    4
    • 22.1
      6.3.a: Avoiding misrepresentation of your services
    • 22.2
      6.3.b: Client Contracts
    • 22.3
      6.3.c: Drafting Your Own Contract
    • 22.4
      6.3.d: Essential Contract Elements
  • 6.4: Transparency and Reliability
    6
    • 23.1
      6.4.a: Establishing Trust and Reliability
    • 23.2
      6.4.b: Your responsibilities
    • 23.3
      6.4.c: Client Trust and Duty of Care
    • 23.4
      6.4.d: Understanding Legal Requirements
    • 23.5
      6.4.e: Animal Transport and Welfare Requirements
    • 23.6
      6.4.f: Pet Safety and Environment Preparation
  • 6.5: Credentials and Policies
    4
    • 24.1
      6.5.a: Defining Policies and Credentials
    • 24.2
      6.5.b: Code of Ethics
    • 24.3
      6.5.c: Basic Disclosure (Criminal Record Check)
    • 24.4
      6.5.d: Commitment to Professional Development (CPD)
  • 6.6: End of Module Summary: Professionalism in Pet Sitting
    2
    • 25.1
      6.6.a: End of Module Summary: Professionalism in Pet Sitting
    • 25.2
      6.8.b: End of Module Assessment
      10 Minutes10 Questions
  • Module 7: Forms and Contracts for Pet Sitting and Dog Walking
    1
    • 26.1
      7.a: About this Module
  • 7.1: Creating Your Form Style
    2
    • 27.1
      7.1.a: Form Style Considerations
    • 27.2
      7.1.b: Personalise Your Forms
  • 7.2: Individual forms, templates & contracts
    22
    • 28.1
      Individual forms, templates & contracts
    • 28.2
      7.2.a: Booking Form
    • 28.3
      7.2.b: Service Contract
    • 28.4
      7.2.c: Veterinarian Release Form
    • 28.5
      7.2.d: Pet information sheet
    • 28.6
      7.2.e: Vaccination log
    • 28.7
      7.2.f: Owner Checklist
    • 28.8
      7.2.g: Risk Assessment
    • 28.9
      7.2.h: Consent Form
    • 28.10
      7.2.i: House Information Sheet
    • 28.11
      7.2.j: Dog Walking Report Card
    • 28.12
      7.2.k: Key Release Form
    • 28.13
      7.2.l: Lone Worker Policy
    • 28.14
      7.2.m: Off Lead Disclaimer
    • 28.15
      7.2.n: Cat Flap Disclaimer
    • 28.16
      7.2.o: Financial Forms – Invoice, Receipt, Deposit Confirmation,
    • 28.17
      7.2.p: Accident/Incident Report Sheet
    • 28.18
      7.2.q: Medication Permission Slip and Log
    • 28.19
      7.2.r: Mixed Dogs Permission Sheet
    • 28.20
      7.2.s: Sub Contractor Forms
    • 28.21
      7.2.t: Licensing Forms and Policies
    • 28.22
      7.2.u: End of module
  • 7.3: End of Module Assessment
    1
    • 29.1
      7.3.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 8: Animal Law & Regulations
    1
    • 30.1
      8.a: About this Module
  • 8.1: The Law
    10
    • 31.1
      8.1.a: The Animal Welfare Act 2006
    • 31.2
      8.1.b: The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018
    • 31.3
      8.1.c: The Animal Health Act 1981
    • 31.4
      8.1.d: Understanding the Dangerous Dogs Act 1991
    • 31.5
      8.1.e: Understanding UK Laws on Dog Bites: A Guide for Pet Sitters and Dog Walkers
    • 31.6
      8.1.f: Your Legal Responsibilities as a Dog Walker or Pet Sitter
    • 31.7
      8.1.g: If a Dog Bites another Dog: What to Do
    • 31.8
      8.1.h: If a Dog Bites a Person: Immediate Actions and Legal Steps
    • 31.9
      8.1.i: Potential Consequences for Dog Walkers and Pet Sitters
    • 31.10
      8.1.j: Tips to Minimize the Risk of Dog Bites
  • 8.2: Insurance
    4
    • 32.1
      8.2.a: Responsibility for Dogs in Your Care
    • 32.2
      8.2.b Dog Walking on Beaches
    • 32.3
      8.2.c: Clearing Up Dog Waste
    • 32.4
      8.2.d: Barking Dogs
  • 8.3: Identification
    3
    • 33.1
      8.3.a: Insurance Essentials for Pet Sitters and Dog Walkers
    • 33.2
      8.3.b: Microchipping
    • 33.3
      8.3.c: Quarantine Laws
  • 8.5: Module Summary
    2
    • 34.1
      Module Summary
    • 34.2
      8.5.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 9: Breeds
    1
    • 35.1
      9.a: About this module
  • 9.1: Dog Breeds
    8
    • 36.1
      9.1.a: The Hound
    • 36.2
      9.1.b: The Gundog
    • 36.3
      9.1.c: The Terrier
    • 36.4
      9.1.d: The Utility
    • 36.5
      9.1.e: The Working
    • 36.6
      9.1.f: The Pastoral
    • 36.7
      9.1.g: The Toy
    • 36.8
      9.1.h: Dangerous Breeds
  • 9.2: Cat Breeds
    5
    • 37.1
      9.2.a: Cat Breeds
    • 37.2
      9.2b: Persian
    • 37.3
      9.2.c: Maine Coons
    • 37.4
      9.2.d:Norwegian Forest Cats
    • 37.5
      9.2.e: Burmese
  • 9.4: Rabbit Breeds
    1
    • 38.1
      9.3.a: Rabbit Breeds
  • 9.5: End of Module Assessment
    1
    • 39.1
      9.5.a: End of Module Assessment
      10 Minutes13 Questions
  • Module 10: Animal Healthcare
    4
    • 40.1
      10.a: About This Module
    • 40.2
      10.b: Animal Healthcare: Introduction
    • 40.3
      10.c: Key Indicators of Good Health in Dogs, Cats & Rabbits
    • 40.4
      10.d: Key Indicators of Ill Health in Animals
  • 10.1: Dog Health
    4
    • 41.1
      10.1.a: Giving Medication
    • 41.2
      10.1.b: Vaccination
    • 41.3
      10.1.c: Parasites
    • 41.4
      10.1.d: Dental Care
  • 10.2: Cat Care
    6
    • 42.1
      10.2.a: Introduction to Cat Care
    • 42.2
      10.2.b: Pet sitting cats
    • 42.3
      10.2.c: Environment
    • 42.4
      10.2.d: Key Actions for Cat Care
    • 42.5
      10.2.e: Understanding Cat Needs
    • 42.6
      10.2.f: Cat Health and Welfare
  • 10.3: End of Module Assessment
    1
    • 43.1
      10.3.a: End of Module Assessment
      10 Minutes10 Questions
  • Module 11 Canine and Feline First Aid
    1
    • 44.1
      About this Course
  • 11.1 : Principles of First Aid
    4
    • 45.1
      Principles of First Aid
    • 45.2
      Being Prepared
    • 45.3
      Signs your pet is unwell or in pain
    • 45.4
      First Aid Kit
  • 11.2: Hidden Dangers in your Home
    4
    • 46.1
      Hidden dangers in your home
    • 46.2
      Dangerous Food for Pets
    • 46.3
      Around the house and garden
    • 46.4
      Things left lying around
  • 11.3: Being Prepared when Out
    2
    • 47.1
      Being Prepared when Out
    • 47.2
      Car Journeys with Dogs
  • 11.4: First Aid Treatment
    9
    • 48.1
      The ABC Approach to First Aid
    • 48.2
      Temperature, Breathing & Heart Rate
    • 48.3
      How to Perform Artificial Respiration
    • 48.4
      How to Perform Chest Compressions
    • 48.5
      Animal is Not Breathing and has No Heart Rate
    • 48.6
      How to Handle an Injured Animal
    • 48.7
      Fractures and Trauma
    • 48.8
      Broken Limbs and Ribs
    • 48.9
      Broken Back, Spinal Injury and Broken Tail
  • 11.5: Cuts and Wounds
    5
    • 49.1
      Closed Wound
    • 49.2
      Controlling Bleeding
    • 49.3
      Trauma
    • 49.4
      Dog Bites & Nose Bleed
    • 49.5
      Haemorrhage (Bleeding)
  • 11.6: Bandaging
    6
    • 50.1
      Bandaging
    • 50.2
      Applying a Bandage
    • 50.3
      Applying a Pressure Bandage/ Dressing
    • 50.4
      Applying a Tourniquet Dressing
    • 50.5
      Bandaging the Head
    • 50.6
      Bandaging the Body
  • 11.7: Accidents & Injuries
    13
    • 51.1
      Claw/ Paw Injuries
    • 51.2
      Burns
    • 51.3
      Poisoning
    • 51.4
      Choking
    • 51.5
      Drowning
    • 51.6
      Hypothermia
    • 51.7
      Hyperthermia
    • 51.8
      Shock
    • 51.9
      Insect Bites & Stings
    • 51.10
      Snake Bites
    • 51.11
      Fly Strike
    • 51.12
      Sore Ears
    • 51.13
      Sore Eyes
  • 11.8: Illness
    8
    • 52.1
      Common Illnesses ( Vomiting / Diarrhoea )
    • 52.2
      Allergies
    • 52.3
      Bloat/ GDV & Blocked Bladder
    • 52.4
      Fits& Epilepsy
    • 52.5
      Stroke (Idiopathic Vestibular Syndrome)
    • 52.6
      Collapse
    • 52.7
      Lameness
    • 52.8
      Diabetes
  • 11.9: Administering Medication
    6
    • 53.1
      Administering Medication
    • 53.2
      Giving Tablets
    • 53.3
      Liquid Medication
    • 53.4
      Eye Medication
    • 53.5
      Ear Drops
    • 53.6
      Diabetic Pet
  • 11.10: Summary
    3
    • 54.1
      Summary
    • 54.2
      End of Module Assessment
      10 Minutes14 Questions
    • 54.3
      Feedback
  • Module 12: Nutrition, a Healthy Diet and Grooming
    1
    • 55.1
      12.a: About The Module
  • 12.1: Nutrition
    6
    • 56.1
      12.1.a: Canine Nutrition
    • 56.2
      12.1.b: Feeding Best Practices
    • 56.3
      12.1.c: How Much to feed?
    • 56.4
      12.1.d: What NOT to feed
    • 56.5
      12.1.e: Understanding the Dietary Needs of Cats
    • 56.6
      12.1.f: Feeding rabbits
  • 12.2: Grooming
    3
    • 57.1
      12.2.a: Introduction to Grooming Dogs
    • 57.2
      12.2.b: Grooming (General Animal Care)
    • 57.3
      12.2.c: Bathing
  • 12.3: End of Module Assessment
    2
    • 58.1
      12.3.a: End of Module Assessment
      10 Minutes10 Questions
    • 58.2
      FeedBack
      10 Minutes0 Questions
  • Course Assessment
    Course Assessment - contains over 60 multiple choice questions. Please note there are no retakes on this final exam . If you are not sure please revise the materials thoroughly and use the end of Module Assessments to gauge if you are ready.
    1
    • 59.1
      Final Course Assessment
      3 Hours75 Questions
  • Course Review and Feedback
    1
    • 60.1
      Course Review and Feedback

4.1.e: Transporting Dogs for Walks

Although no specific law limits the number of dogs transported in one vehicle, it’s your legal duty to ensure they are restrained to avoid distraction, prevent injury during sudden stops, and keep them comfortable. Each dog should be securely fastened upon entering the vehicle to minimize risks of escape or injury.

For smaller businesses, an estate car offers enough space for dogs in the back seat or luggage area. Most cars have restraint hooks where a dog harness can be clipped, or you can opt for dog crates. Consider investing in a ramp to assist elderly or short-legged dogs. A commonly used van, such as the Renault Traffic, is ideal for pet sitters as it features a low load height, making it easier for dogs to enter and exit. It can also accommodate up to four cages. Joining forums like the one offered by NarpsUK allows you to discuss van choices with other dog walkers.

Hygiene Considerations
Regardless of the vehicle, maintaining high hygiene standards is crucial to prevent the spread of infections and parasites and to keep your vehicle fresh. When selecting equipment, prioritize ease of cleaning, especially for fur, mud, vomit, or urine after walks.
Common parasites and diseases like fleas, ringworm, and kennel cough can spread through contaminated environments, so regular cleaning is essential.

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4.1.d: Ensuring Proper Arrangements
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4.1.f: Safely Securing Dogs in Your Vehicle
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