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Pet sitting and dog walking business

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Pet sitting and dog walking business

Pet sitting and dog walking business

Curriculum

59 Sections
241 Lessons
10 Weeks

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1.1: Before you get Started
1
- 1.1
  1.1.a: Aims and Objectives
Module 2: Is Pet Sitting or Dog Walking Business Right for You?
Not available unless: The activity 1.1.a: Aims and Objectives is marked complete
1
- 2.1
  2.1.a: Introduction – About this Module
2.2: Things to Consider
Not available unless: The activity 2.1: Introduction - About this Module is marked complete
7
- 3.1
  2.2.a: Do you have a passion for animals and a strong desire to work in a pet- oriented business?
- 3.2
  2.2.b Animal Welfare Responsibilities under the Animal Welfare Act 2006
- 3.3
  2.2.c: Do You Thrive in Interacting with Others?
- 3.4
  2.2.d: Embracing the Unpredictability of Animal Care
- 3.5
  2.2.e: Prioritizing Physical Well-being
- 3.6
  2.2.f: Nurturing Business Acumen
- 3.7
  2.2.g: Commencing Your Pet Sitting Business
2.3: Is Pet Sitting or Dog Walking Business Right for You?
2
- 4.1
  2.2.h: Insight into Pet Ownership Trends in the UK
- 4.2
  2.3.b: End of Module Assessment
  10 Minutes10 Questions
3.1: Managing Your Pet Sitting or Dog Walking Business
10
- 5.1
  3.1: Setting up your Work Space
- 5.2
  3.1.a: What does running a pet sitting business involve
- 5.3
  3.1.b: Information Pack
- 5.4
  3.1.c: Storing Information
- 5.5
  3.1.d: Client Record Fields
- 5.6
  3.1.e: Setting Up Database Fields for Bookings
- 5.7
  3.1.f: Creating a Calendar
- 5.8
  3.1.g: Confidential Information
- 5.9
  3.1.h: Ensuring Client Confidentiality
- 5.10
  3.1.i: Managing Your Accounts
3.2: Managing Your Clients
3
- 6.1
  3.2.a: Managing Initial Enquiries
- 6.2
  3.2.b: Presenting Your Services
- 6.3
  3.2.c: Scheduling an Initial Consultation
3.3: Preparing For Your New Client
3
- 7.1
  3.3.a: Laying the Groundwork
- 7.2
  3.3.b: The Consultation
- 7.3
  3.3.c: Get a Key Box
3.4: Setting Prices and Getting Paid
8
- 8.1
  3.4.a: Setting Prices
- 8.2
  3.4.b: Research Local Pricing
- 8.3
  3.4.c: Calculate and Average
- 8.4
  3.4.d: Establish a Clear Price List
- 8.5
  3.4.e: Adjusting Your Prices Over Time
- 8.6
  3.4.f: Payment Scheduling
- 8.7
  3.4.g: Collecting Deposits
- 8.8
  3.4.h: Managing Regular Payments
3.5: Running Your Pet Sitting Business
1
- 9.1
  3.5.a: End of Module Assessment
  10 Minutes10 Questions
Module 4: Pet Services Offered and What's Involved
1
- 10.1
  4.a: About This Module
4.1: Pet Services: Dog Walking
9
- 11.1
  4.1.a: Introduction to Dog Walking
- 11.2
  4.1.b: Setting Your Rates
- 11.3
  4.1.c: Preparing for Your First Clients
- 11.4
  4.1.d: Ensuring Proper Arrangements
- 11.5
  4.1.e: Transporting Dogs for Walks
- 11.6
  4.1.f: Safely Securing Dogs in Your Vehicle
- 11.7
  4.1.g: Planning Your Day
- 11.8
  4.1.h: Providing the Dog Walking Service
- 11.9
  4.1.i: Managing your dogs
4.2: Pet Services: House Sitting
5
- 12.1
  4.2.a: House Sitting: Introduction
- 12.2
  4.2.b: Preparing for your first clients
- 12.3
  4.2.c: Initial client consultation
- 12.4
  4.2.d: Being a good pet sitter
- 12.5
  4.2.e: Consider working for a House Sitting Agency
4.3: Pet Services: Home Boarding Dogs
6
- 13.1
  4.3.a: Home Boarding: Introduction
- 13.2
  4.3.b: Setting Your Rates
- 13.3
  4.3.c: Preparing for your first clients
- 13.4
  4.3.d: Legal Requirements and Licensing
- 13.5
  4.3.e: Boarding Considerations and Risk Management
- 13.6
  4.3.f: Helping Dogs Settle In
4.4: Pet Services Offered and What's Involved
1
- 14.1
  4.4.a: End of Module Assessment
  10 Minutes10 Questions
Module 5: Branding, Marketing & Advertising
1
- 15.1
  5.a: About This Module
5.1: Branding
7
- 17.1
  5.1.a: Building a Strong Brand Identity
- 17.2
  5.1.b: Choosing a clear and appealing business name
- 17.3
  5.1.c: Creating a professional logo and colour scheme
- 17.4
  5.1.d: Developing your slogan
- 17.5
  5.1.e: Writing a mission statement
- 17.6
  5.1.f: Developing your brand voice
- 17.7
  5.1.g: Using professional photos and showcasing testimonials
5.2: Marketing & Advertising
11
- 18.1
  5.2.a: Identifying your target audience
- 18.2
  5.2.b: Building your online presence
- 18.3
  5.2.c: Social media marketing
- 18.4
  5.2.d: Paid advertising — using Google Ads
- 18.5
  5.2.e: Traditional marketing – leaflets & flyers
- 18.6
  5.2.f: Email marketing & newsletters
- 18.7
  5.2.g: Loyalty & referral strategies
- 18.8
  5.2.h: Upselling & additional services
- 18.9
  5.2.i: Word-of-mouth & networking
- 18.10
  5.2.j: Monitoring your marketing success
- 18.11
  5.2.k: Summary & Final Thoughts
5.3: End of Module Assessment
1
- 19.1
  5.3.a: End of Module Assessment
  10 Minutes10 Questions
Module 6: Setting Standards For Your Business
3
- 20.1
  6.a: About this Module
- 20.2
  6.1.b: Creating Personal but Professional Relationships
- 20.3
  6.1.c Handling Difficult Clients and their Unrealistic Expectations
  10 Minutes0 Questions
6.2: Handling Emergency Situations
6
- 21.1
  6.2.a: Handling Emergencies: Introduction
- 21.2
  6.2.b: Take Preventative Steps
- 21.3
  6.2.c: Know what to do if a dog escapes
- 21.4
  6.2.d: Know what to do if a dog is attacked
- 21.5
  6.2.e: Know what to do when a dog shows aggression towards people
- 21.6
  6.2.f: Know what to do if a dog dies in your care
6.3: Avoiding Misrepresentation of your Services
4
- 22.1
  6.3.a: Avoiding misrepresentation of your services
- 22.2
  6.3.b: Client Contracts
- 22.3
  6.3.c: Drafting Your Own Contract
- 22.4
  6.3.d: Essential Contract Elements
6.4: Transparency and Reliability
6
- 23.1
  6.4.a: Establishing Trust and Reliability
- 23.2
  6.4.b: Your responsibilities
- 23.3
  6.4.c: Client Trust and Duty of Care
- 23.4
  6.4.d: Understanding Legal Requirements
- 23.5
  6.4.e: Animal Transport and Welfare Requirements
- 23.6
  6.4.f: Pet Safety and Environment Preparation
6.5: Credentials and Policies
4
- 24.1
  6.5.a: Defining Policies and Credentials
- 24.2
  6.5.b: Code of Ethics
- 24.3
  6.5.c: Basic Disclosure (Criminal Record Check)
- 24.4
  6.5.d: Commitment to Professional Development (CPD)
6.6: End of Module Summary: Professionalism in Pet Sitting
2
- 25.1
  6.6.a: End of Module Summary: Professionalism in Pet Sitting
- 25.2
  6.8.b: End of Module Assessment
  10 Minutes10 Questions
Module 7: Forms and Contracts for Pet Sitting and Dog Walking
1
- 26.1
  7.a: About this Module
7.1: Creating Your Form Style
2
- 27.1
  7.1.a: Form Style Considerations
- 27.2
  7.1.b: Personalise Your Forms
7.2: Individual forms, templates & contracts
22
- 28.1
  Individual forms, templates & contracts
- 28.2
  7.2.a: Booking Form
- 28.3
  7.2.b: Service Contract
- 28.4
  7.2.c: Veterinarian Release Form
- 28.5
  7.2.d: Pet information sheet
- 28.6
  7.2.e: Vaccination log
- 28.7
  7.2.f: Owner Checklist
- 28.8
  7.2.g: Risk Assessment
- 28.9
  7.2.h: Consent Form
- 28.10
  7.2.i: House Information Sheet
- 28.11
  7.2.j: Dog Walking Report Card
- 28.12
  7.2.k: Key Release Form
- 28.13
  7.2.l: Lone Worker Policy
- 28.14
  7.2.m: Off Lead Disclaimer
- 28.15
  7.2.n: Cat Flap Disclaimer
- 28.16
  7.2.o: Financial Forms – Invoice, Receipt, Deposit Confirmation,
- 28.17
  7.2.p: Accident/Incident Report Sheet
- 28.18
  7.2.q: Medication Permission Slip and Log
- 28.19
  7.2.r: Mixed Dogs Permission Sheet
- 28.20
  7.2.s: Sub Contractor Forms
- 28.21
  7.2.t: Licensing Forms and Policies
- 28.22
  7.2.u: End of module
7.3: End of Module Assessment
1
- 29.1
  7.3.a: End of Module Assessment
  10 Minutes10 Questions
Module 8: Animal Law & Regulations
1
- 30.1
  8.a: About this Module
8.1: The Law
10
- 31.1
  8.1.a: The Animal Welfare Act 2006
- 31.2
  8.1.b: The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018
- 31.3
  8.1.c: The Animal Health Act 1981
- 31.4
  8.1.d: Understanding the Dangerous Dogs Act 1991
- 31.5
  8.1.e: Understanding UK Laws on Dog Bites: A Guide for Pet Sitters and Dog Walkers
- 31.6
  8.1.f: Your Legal Responsibilities as a Dog Walker or Pet Sitter
- 31.7
  8.1.g: If a Dog Bites another Dog: What to Do
- 31.8
  8.1.h: If a Dog Bites a Person: Immediate Actions and Legal Steps
- 31.9
  8.1.i: Potential Consequences for Dog Walkers and Pet Sitters
- 31.10
  8.1.j: Tips to Minimize the Risk of Dog Bites
8.2: Insurance
4
- 32.1
  8.2.a: Responsibility for Dogs in Your Care
- 32.2
  8.2.b Dog Walking on Beaches
- 32.3
  8.2.c: Clearing Up Dog Waste
- 32.4
  8.2.d: Barking Dogs
8.3: Identification
3
- 33.1
  8.3.a: Insurance Essentials for Pet Sitters and Dog Walkers
- 33.2
  8.3.b: Microchipping
- 33.3
  8.3.c: Quarantine Laws
8.5: Module Summary
2
- 34.1
  Module Summary
- 34.2
  8.5.a: End of Module Assessment
  10 Minutes10 Questions
Module 9: Breeds
1
- 35.1
  9.a: About this module
9.1: Dog Breeds
8
- 36.1
  9.1.a: The Hound
- 36.2
  9.1.b: The Gundog
- 36.3
  9.1.c: The Terrier
- 36.4
  9.1.d: The Utility
- 36.5
  9.1.e: The Working
- 36.6
  9.1.f: The Pastoral
- 36.7
  9.1.g: The Toy
- 36.8
  9.1.h: Dangerous Breeds
9.2: Cat Breeds
5
- 37.1
  9.2.a: Cat Breeds
- 37.2
  9.2b: Persian
- 37.3
  9.2.c: Maine Coons
- 37.4
  9.2.d:Norwegian Forest Cats
- 37.5
  9.2.e: Burmese
9.4: Rabbit Breeds
1
- 38.1
  9.3.a: Rabbit Breeds
9.5: End of Module Assessment
1
- 39.1
  9.5.a: End of Module Assessment
  10 Minutes13 Questions
Module 10: Animal Healthcare
4
- 40.1
  10.a: About This Module
- 40.2
  10.b: Animal Healthcare: Introduction
- 40.3
  10.c: Key Indicators of Good Health in Dogs, Cats & Rabbits
- 40.4
  10.d: Key Indicators of Ill Health in Animals
10.1: Dog Health
4
- 41.1
  10.1.a: Giving Medication
- 41.2
  10.1.b: Vaccination
- 41.3
  10.1.c: Parasites
- 41.4
  10.1.d: Dental Care
10.2: Cat Care
6
- 42.1
  10.2.a: Introduction to Cat Care
- 42.2
  10.2.b: Pet sitting cats
- 42.3
  10.2.c: Environment
- 42.4
  10.2.d: Key Actions for Cat Care
- 42.5
  10.2.e: Understanding Cat Needs
- 42.6
  10.2.f: Cat Health and Welfare
10.3: End of Module Assessment
1
- 43.1
  10.3.a: End of Module Assessment
  10 Minutes10 Questions
Module 11 Canine and Feline First Aid
1
- 44.1
  About this Course
11.1 : Principles of First Aid
4
- 45.1
  Principles of First Aid
- 45.2
  Being Prepared
- 45.3
  Signs your pet is unwell or in pain
- 45.4
  First Aid Kit
11.2: Hidden Dangers in your Home
4
- 46.1
  Hidden dangers in your home
- 46.2
  Dangerous Food for Pets
- 46.3
  Around the house and garden
- 46.4
  Things left lying around
11.3: Being Prepared when Out
2
- 47.1
  Being Prepared when Out
- 47.2
  Car Journeys with Dogs
11.4: First Aid Treatment
9
- 48.1
  The ABC Approach to First Aid
- 48.2
  Temperature, Breathing & Heart Rate
- 48.3
  How to Perform Artificial Respiration
- 48.4
  How to Perform Chest Compressions
- 48.5
  Animal is Not Breathing and has No Heart Rate
- 48.6
  How to Handle an Injured Animal
- 48.7
  Fractures and Trauma
- 48.8
  Broken Limbs and Ribs
- 48.9
  Broken Back, Spinal Injury and Broken Tail
11.5: Cuts and Wounds
5
- 49.1
  Closed Wound
- 49.2
  Controlling Bleeding
- 49.3
  Trauma
- 49.4
  Dog Bites & Nose Bleed
- 49.5
  Haemorrhage (Bleeding)
11.6: Bandaging
6
- 50.1
  Bandaging
- 50.2
  Applying a Bandage
- 50.3
  Applying a Pressure Bandage/ Dressing
- 50.4
  Applying a Tourniquet Dressing
- 50.5
  Bandaging the Head
- 50.6
  Bandaging the Body
11.7: Accidents & Injuries
13
- 51.1
  Claw/ Paw Injuries
- 51.2
  Burns
- 51.3
  Poisoning
- 51.4
  Choking
- 51.5
  Drowning
- 51.6
  Hypothermia
- 51.7
  Hyperthermia
- 51.8
  Shock
- 51.9
  Insect Bites & Stings
- 51.10
  Snake Bites
- 51.11
  Fly Strike
- 51.12
  Sore Ears
- 51.13
  Sore Eyes
11.8: Illness
8
- 52.1
  Common Illnesses ( Vomiting / Diarrhoea )
- 52.2
  Allergies
- 52.3
  Bloat/ GDV & Blocked Bladder
- 52.4
  Fits& Epilepsy
- 52.5
  Stroke (Idiopathic Vestibular Syndrome)
- 52.6
  Collapse
- 52.7
  Lameness
- 52.8
  Diabetes
11.9: Administering Medication
6
- 53.1
  Administering Medication
- 53.2
  Giving Tablets
- 53.3
  Liquid Medication
- 53.4
  Eye Medication
- 53.5
  Ear Drops
- 53.6
  Diabetic Pet
11.10: Summary
3
- 54.1
  Summary
- 54.2
  End of Module Assessment
  10 Minutes14 Questions
- 54.3
  Feedback
Module 12: Nutrition, a Healthy Diet and Grooming
1
- 55.1
  12.a: About The Module
12.1: Nutrition
6
- 56.1
  12.1.a: Canine Nutrition
- 56.2
  12.1.b: Feeding Best Practices
- 56.3
  12.1.c: How Much to feed?
- 56.4
  12.1.d: What NOT to feed
- 56.5
  12.1.e: Understanding the Dietary Needs of Cats
- 56.6
  12.1.f: Feeding rabbits
12.2: Grooming
3
- 57.1
  12.2.a: Introduction to Grooming Dogs
- 57.2
  12.2.b: Grooming (General Animal Care)
- 57.3
  12.2.c: Bathing
12.3: End of Module Assessment
2
- 58.1
  12.3.a: End of Module Assessment
  10 Minutes10 Questions
- 58.2
  FeedBack
  10 Minutes0 Questions
Course Assessment
Course Assessment - contains over 60 multiple choice questions. Please note there are no retakes on this final exam . If you are not sure please revise the materials thoroughly and use the end of Module Assessments to gauge if you are ready.
1
- 59.1
  Final Course Assessment
  3 Hours75 Questions
Course Review and Feedback
1
- 60.1
  Course Review and Feedback

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3.4.e: Adjusting Your Prices Over Time

3.4.g: Collecting Deposits

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