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Setting Standards For Your Business

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Setting Standards For Your Business

Curriculum

  • 6 Sections
  • 24 Lessons
  • 10 Weeks
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  • Module 6: Setting Standards For Your Business
    3
    • 1.1
      6.a: About this Module
    • 1.2
      6.1.b: Creating Personal but Professional Relationships
    • 1.3
      6.1.c: Handling Difficult Clients and their Unrealistic Expectations
  • 6.2: Handling Emergency Situations
    6
    • 2.1
      6.2.a: Handling Emergencies: Introduction
    • 2.2
      6.2.b: Take Preventative Steps
    • 2.3
      6.2.c: Know what to do if a dog escapes
    • 2.4
      6.2.d: Know what to do if a dog is attacked
    • 2.5
      6.2.e: Know what to do when a dog shows aggression towards people
    • 2.6
      6.2.f: Know what to do if a dog dies in your care
  • 6.3: Avoiding Misrepresentation of your Services
    4
    • 3.1
      6.3.a: Avoiding misrepresentation of your services
    • 3.2
      6.3.b: Client Contracts
    • 3.3
      6.3.c: Drafting Your Own Contract
    • 3.4
      6.3.d: Essential Contract Elements
  • 6.4: Transparency and Reliability
    6
    • 4.1
      6.4.a: Establishing Trust and Reliability
    • 4.2
      6.4.b: Your responsibilities
    • 4.3
      6.4.c: Client Trust and Duty of Care
    • 4.4
      6.4.d: Understanding Legal Requirements
    • 4.5
      6.4.e: Animal Transport and Welfare Requirements
    • 4.6
      6.4.f: Pet Safety and Environment Preparation
  • 6.5: Credentials and Policies
    4
    • 5.1
      6.5.a: Defining Policies and Credentials
    • 5.2
      6.5.b: Code of Ethics
    • 5.3
      6.5.c: Basic Disclosure (Criminal Record Check)
    • 5.4
      6.5.d: Commitment to Professional Development (CPD)
  • 6.6: End of Module Summary: Professionalism in Pet Sitting
    2
    • 6.1
      6.6.a: End of Module Summary: Professionalism in Pet Sitting
    • 6.2
      6.8.b: End of Module Assessment
      10 Minutes10 Questions
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6.4.f: Pet Safety and Environment Preparation
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6.5.b: Code of Ethics
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